{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Tracked standard delivery across the USA is free on orders of ${{ site.delivery.freeThreshold }} or more and otherwise ${{ site.delivery.fee }}. Orders are handled in 24 to 48 hours; standard delivery then takes 5 to 7 days.",
    "content": "Shipping Last updated 12 August 2026. Where we deliver We deliver right across the United States, to all fifty states. What delivery costs Delivery is free on orders of $50 or more. Below that, a flat $22 delivery charge applies. The charge is shown in your basket before you pay, so there is nothing added at the last step. Every order is sent using tracked standard delivery. Delivery is free on orders of $50 or more and otherwise costs $22. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days. Allow about a week from placing your order to it arriving. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has actually shipped, which is normally 24 to 48 hours after you order. We do not receive a tracking code before the parcel is collected, so there is nothing to send you before then. Once you have your tracking number you can follow the parcel on our track your parcel page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. If you have received part of an order and are unsure about the rest, email us and we will check it for you. Questions before you order If you need an order by a particular date, email us at theteam@nfthydroponics.net before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://nfthydroponics.net/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "Orders may be cancelled without a fee before dispatch. Stock items may be returned under our voluntary 14-day policy with no cancellation, restocking, service, packing or handling fee. Customers pay return shipping for a change-of-mind return; damaged, defective and incorrect items are returned at our cost. Stronger legal rights remain unaffected.",
    "content": "Refunds & Returns Last updated 24 August 2026. If you are not happy with what you bought, we would rather sort it out than leave it. Email theteam@nfthydroponics.net and we will answer, usually within 24 hours. Cancelling an order You can cancel any order up until it ships. Most orders ship within 24 hours of being placed, so if you need to change or cancel one, contact us within 12 hours and we will have the best chance of catching it. There is no cancellation, service or processing fee if we can stop the order before dispatch. Once packing and shipping have started, an order can no longer be cancelled. At that point it becomes a return, which is covered below. Returning an item within 14 days As our voluntary store policy, you can tell us within 14 days of delivery that you want to return a product for an exchange or refund. To be eligible: you contacted us within 14 days of delivery it is in its original packaging you have the receipt, order confirmation or other proof of purchase from this site We cannot accept returns of items bought from a third-party retailer. Anything that does not meet the conditions above cannot be accepted for return. Returns where you have changed your mind Where you are returning an item for one of these reasons: you found a better price you changed your mind it does not fit you no longer need it you ordered the wrong item there is no cancellation, restocking, service, packing or handling fee. You pay the cost of shipping the item back to the return address we provide. Damaged, incorrect, or never arrived These are different. We will arrange the return or reimburse reasonable return shipping, and no fee applies. If your item arrives damaged or with parts missing, if you receive something other than what you ordered, or if your order does not arrive at all, tell us as soon as you notice and we will deal with it directly. How a refund is paid Refunds are processed 24 to 48 hours after your returned item reaches us. The money goes back to the card or PayPal account you paid with. If you would rather hold it as credit against a future order, say so and we will do that instead. Nothing here is made to order Every product we sell is a stock item. The hydroponic systems, the grow lights, the grow tents and the seed trays are all supplied as manufactured. Nothing is cut, built or configured to your measurements, so no part of our range is excluded from the terms on this page. Your statutory rights The FTC Cooling-Off Rule does not create a general cancellation period for a purchase made entirely online. The 14-day change-of-mind period above is therefore our own promise, not a statement of a federal cooling-off right. Nothing on this page limits any stronger right or remedy you have under applicable state or federal law. Questions Email theteam@nfthydroponics.net and we will help.",
    "url": "https://nfthydroponics.net/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Hydroponics Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 12 August 2026. This Privacy Policy explains how Hydroponics Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\") collects, uses, shares and protects your personal information when you visit nfthydroponics.net or buy from us. We are committed to handling your data lawfully, fairly and transparently. If you have any questions about this policy or your data, contact us any time at theteam@nfthydroponics.net or call +66 98 391 3877 . Information We Collect We only collect the data we need to run our store and serve you well. This may include: Information you give us : such as your name, delivery and billing address, email address and phone number when you place an order or contact support. Payment information : handled securely by our payment processors. We do not store full card numbers on our servers. Information collected automatically : such as your IP address, browser and device type, pages viewed and referring site, gathered through cookies and similar technologies. Cookies, Analytics & Tracking We use cookies and similar technologies to keep the site working, remember your preferences, understand how the site is used, and measure the performance of our marketing. Cookies fall into a few broad categories: Essential cookies : required for core functions like navigating the site and keeping items in your basket. Analytics cookies : help us understand how visitors use the site so we can improve it. Advertising cookies : used to measure and improve the relevance of our ads. You can control or disable cookies through your browser settings at any time. Blocking some cookies may affect how parts of the site work. Third-Party Tools (Google & Meta) To understand our audience and run effective, measurable advertising, we use trusted third-party services. These may set their own cookies and process limited data according to their own privacy policies: Google : including Google Analytics and the Google Ads / Google Shopping tag, to measure traffic and conversions. Meta (Facebook & Instagram) : including the Meta Pixel, to measure the performance of our social advertising. These tools may collect information such as pages visited and actions taken on our site. We do not sell your personal data. You can review Google's and Meta's privacy practices on their respective websites, and adjust ad personalisation through their settings. How We Use Your Information To process and deliver your orders and provide customer support. To send order confirmations, delivery updates and, where you've agreed, marketing emails. To improve our website, products and service. To prevent fraud and keep our store secure. To comply with our legal and tax obligations. How We Share Information We share data only as needed to operate the store, for example with payment processors, delivery couriers, and the analytics and advertising providers named above. We require these partners to protect your data and use it only for the services they provide to us. We may also disclose information where required by law. Data Retention We keep personal data only as long as necessary for the purposes set out in this policy, including meeting legal, accounting and reporting requirements. When data is no longer needed, we securely delete or anonymise it. Your Rights Depending on your location, you may have the right to: Access the personal data we hold about you. Request correction of inaccurate data. Request deletion of your data (\"right to be forgotten\"). Object to or restrict certain processing, including direct marketing. Request a copy of your data in a portable format. Withdraw consent at any time where processing is based on consent. To exercise any of these rights, email us at theteam@nfthydroponics.net . We'll respond within the timeframe required by applicable law. If you are unhappy with how we have handled your data, contact us first so we can investigate. You may also contact your state attorney general or state consumer-protection office, or report deceptive or unfair practices to the Federal Trade Commission. Any additional privacy rights available in your state remain unaffected. Data Security We use appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections during checkout. No method of transmission over the internet is completely secure, but we work hard to safeguard your information. Children's Privacy Our store is intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with data, please contact us so we can remove it. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised \"last updated\" date. Contact Us Hydroponics Company, a division of Caruso Consulting Co Ltd US office: 4602 E Thomas Rd, Suite B4, Phoenix, AZ 85018, United States Registered address: Suite 31, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@nfthydroponics.net International call centre: +66 98 391 3877",
    "url": "https://nfthydroponics.net/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Hydroponics Company.",
    "content": "Terms & Conditions Last updated 12 August 2026. These Terms & Conditions govern your use of nfthydroponics.net and any purchase you make from Hydroponics Company (a division of Caruso Consulting Co Ltd, \"we\", \"us\" or \"our\"). By using our website or placing an order, you agree to these terms. Please read them carefully. Use of the Website You may use our website for lawful purposes only. By accessing the site you agree that you will not: Use the site in any way that breaches applicable laws or regulations. Attempt to gain unauthorised access to our systems, or interfere with the site's operation or security. Copy, reproduce or redistribute our content (text, images, branding and design) without our written permission. Submit false information or impersonate any person or entity. All content on this website, including Hydroponics Company name, logo, product imagery and copy, is our property or that of our licensors and is protected by intellectual property laws. Products & Descriptions We take care to describe our products accurately, including materials, dimensions and certifications. Product photos are for illustration; slight natural variation in colour and finish can occur. Where a product has a limit worth knowing, such as the number of plant sites a pump can support, it is published on the product page. Pricing All prices are shown in US dollars (USD). Sales tax is not calculated at checkout. We make every effort to ensure prices are correct at the time of publishing. If we discover an error in the price of an order you have placed, we will contact you to confirm whether you wish to proceed at the correct price before dispatching. Orders & Purchase Terms Placing an order constitutes an offer to purchase. A contract is formed once we confirm and dispatch your order. We reserve the right to refuse or cancel any order, for example where stock is unavailable or where we suspect fraud. If we cancel an order you have paid for, we will issue a full refund. You are responsible for providing accurate delivery and contact details. We are not liable for delays or failed deliveries caused by incorrect information. Payment & Security Payment is taken at checkout through our secure, encrypted (SSL) payment providers. We do not store your full card details. Your order will be processed once payment is authorised. Shipping, Returns & Cancellations Delivery times, coverage areas, and full return and refund conditions are set out in our Shipping and Refunds & Returns pages, which form part of these Terms. Limitation of Liability To the fullest extent permitted by law: Our total liability arising from any order is limited to the amount you paid for the products in that order. We are not liable for indirect, incidental or consequential losses, or for loss of profit, data or opportunity. We provide the website \"as is\" and do not guarantee it will always be available, uninterrupted or error-free. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law. These Terms do not affect your statutory consumer rights. Governing Law These Terms are governed by applicable law, and any disputes will be handled in accordance with the relevant jurisdiction. Your statutory rights as a consumer remain unaffected. Changes to These Terms We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. Questions about these terms? Email theteam@nfthydroponics.net or call +66 98 391 3877 , our team is happy to help. Contact Us Hydroponics Company, a division of Caruso Consulting Co Ltd US office: 4602 E Thomas Rd, Suite B4, Phoenix, AZ 85018, United States Registered address: Suite 31, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@nfthydroponics.net International call centre: +66 98 391 3877",
    "url": "https://nfthydroponics.net/terms-and-conditions/"
  }
}